How to Get My Printer Online Again

You lot've sent several files to your printer but it doesn't print any document. You check the printer's status in the Windows Settings menu and it reads "Offline." What does this mean and how can you set up a printer that's stuck in offline status on your PC?

For the nearly part, a printer will appear "Offline" if your computer is unable to constitute communication with the device. This could be due to factors like loose cable connections, outdated printer drivers, problems with important system services, etc. Follow the recommended fixes below to get your printer online.

Check the Printer's Cable or Network Connection

Before yous jump to tweaking your PC's settings, make sure the printer is correctly plugged into the power outlet and powered on. For wireless printers, ensure your PC and printer are on the same network.

Some printers become into "Slumber mode" after minutes of inactivity. In Sleep style, the printer volition appear offline on your computer. Press the printer's power push (or any push) to "wake" it upward. Expect for some seconds and check if that changes the printer condition to "Online" on your estimator.

You lot also want to ensure that the cable connecting the printer to your computer or router fits correctly in the appropriate port. Likewise, connect the printer directly to your PC's port, not through a USB hub. If the printer continues to appear offline, switch the printer to a different port on your figurer or router.

For wireless printer connections, reboot the router, and reconnect the printer to the network.

Get Hints from the Printer'due south Status Light

Windows will label your printer "Offline" if there's a problem with the device. 1 easy way to tell if there's an issue with your printer is to check its condition lights. For instance, if the Wi-Fi light on a wireless printer flashes ruby, there's most likely a trouble with the Wi-Fi connection.

Condition lights could also indicate other issues like firmware update failure or jammed paper in the cassette. Refer to your printer's instruction transmission or the manufacturer's website to acquire more than about its condition calorie-free indicators.

Disable Printer Offline Mode in Windows

Moving on, you also need to verify that the printer isn't in "Employ Printer Offline" mode.

1. Head to Settings > Devices > Printers & scanners and select the affected printer in the "Printers & scanners" section.

2. Select Open queue.

3. Select Printer on the menu bar and ensure "Utilise Printer Offline" is unchecked. If there'due south a checkmark next to the option, select Apply Printer Offline to bring the printer back online.

Restart the Printer

If nothing'south worked then far, shut downwards the printer, wait for a minute or ii, and turn information technology dorsum on. Alternatively, unplug the printer from the power source, wait for a minute, and plug it dorsum in.

Reboot Your Reckoner

The problem could likewise be due to a temporary organization glitch on your computer. Unplug or disconnect the printer, close down your figurer, turn it on again, and reconnect the printer.

Update the Printer Firmware

Your printer can malfunction if there's a trouble with its firmware. If a firmware problems is the root cause of the problem, install the latest firmware version for the printer. Y'all can download a firmware update directly from the printer, the manufacturer's website, or via the printer software.

Run the Printer Troubleshooter

If you however haven't found a fix to get your printer online, let the Printer Troubleshooter assistance you out. It's a built-in tool that finds and fixes press-related bug on Windows devices.

1. Go to Settings > Update & Security > Troubleshoot and select Additional troubleshooters.

2. Select Printer and click the Run the troubleshooter push button.

The tool will check the Spooler service and impress queue for errors, examine your network printer'southward configuration, and run other troubleshooting checks. If it diagnoses any problem with the affected printer, it'll recommend the appropriate solutions.

Troubleshoot with the Printer's Software

Many printer brands have dedicated software that fixes printing-related issues on a computer. HP, for example, has a "Print and Browse Doc" tool that diagnoses problems with HP printers on Windows devices.

Contact your printer manufacturer's to confirm if in that location's an app for your printer model. Better nonetheless, visit the "Support" or "Downloads" section of the manufacturer'south website to download the printer direction app.

Restart the Windows Impress Spooler

The Print Spooler is an important system component that powers the execution of print jobs and the discovery of printers on Windows devices. Your printer may appear as "Offline" if the Print Spooler service isn't running. Caput to the Windows Services Managing director and make certain everything'southward in society.

1. Right-click the Offset menu icon and select Run.

2. Blazon or paste services.msc in the dialog box and click OK. That'll launch the Windows Services Managing director.

3. Scroll through the list of services, right-click Print Spooler, and select Restart.

The Windows Services Manager will cease the process and restart it immediately. If the "Restart" is grayed out on the context menu, that means the Printer Spooler wasn't running in the starting time identify. Select Outset to launch the service.

4. Ane last thing: make sure the service starts automatically. Double-click the Print Spooler service, set the "Startup type" to Automatic, click Utilise, and and so select OK.

Caput to the Windows Printer carte (Settings > Devices > Printers & scanners) and cheque if your printer's at present online.

Change the Windows Role Discovery Services

If your (network) printer uses the Web Services for Devices (WSD) technology, ensure the Windows Function Discovery services are running correctly on your Windows computer. These services help your reckoner detect network devices.

1. Press the Windows key + R, blazon services.msc in the dialog box, and press OK.

2. Locate the Part Discovery Provider Host and Function Discovery Resource Publication.

3. Double-click Role Discovery Provider, Start the service, change its "Startup type" to Automatic, click Employ and and then select OK.

4. Repeat the same steps for the Function Discovery Resource Publication.

If the printer stays offline, disconnect or unplug the printer, restart your PC, and check again.

Remove and Reinstall Printer from Scratch

Sometimes, the best selection is to remove and reinstall the printer from scratch. Unplug or disconnect the printer from your PC and follow the steps below.

1. Get to Settings > Devices > Printers & scanners, select the problematic printer, and select the Remove device push.

2. Select Yes on the confirmation prompt to proceed.

Restart your computer, plug in the printer cablevision or connect it to your router/Wi-Fi network, and proceed to the next step.

3. Select Add a printer or scanner and follow the instructions on the adjacent page.

If you're having trouble installing your Ethernet or wireless printer, refer to this comprehensive guide on connecting a network printer in Windows.

Install Windows Updates

Windows automatically downloads and installs the latest drivers for your devices. If your printer is stuck in "Offline" status due to an outdated or buggy driver, installing the latest Windows Update could resolve the problem. Go to Settings > Update & Security > Windows Update and click the Check for Updates push.

We're confident that i of these steps will get your printer back online. Otherwise, refer to our guide on fixing common printer problems. This tutorial on troubleshooting Wi-Fi printers is also worth a read.

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